POST api/Ticket/Create
Request Information
URI Parameters
None.
Body Parameters
IncidentCreateModel| Name | Description | Type | Additional information |
|---|---|---|---|
| Id | globally unique identifier |
None. |
|
| AuthKey | string |
None. |
|
| Title | string |
None. |
|
| EntitlementPINCode | string |
None. |
|
| ContactNumber | string |
None. |
|
| Description | string |
None. |
|
| isConnectedToSupport | boolean |
None. |
|
| Source | TicketSource |
None. |
|
| Reason | TicketReason |
None. |
|
| Severity | TicketSeverity |
None. |
|
| CustomerType | Customertype |
None. |
|
| BusinesUnit | string |
None. |
Request Formats
application/json, text/json
Sample:
{
"Id": "cc4c507d-832b-441c-8f9b-66941286f7cd",
"AuthKey": "sample string 2",
"Title": "sample string 3",
"EntitlementPINCode": "sample string 4",
"ContactNumber": "sample string 5",
"Description": "sample string 6",
"isConnectedToSupport": true,
"Source": 1,
"Reason": 1,
"Severity": 1,
"CustomerType": 1,
"BusinesUnit": "sample string 8"
}
application/xml, text/xml
Sample:
<IncidentCreateModel xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/SestekCrm.Entities.Concrete.IncidentModels"> <AuthKey>sample string 2</AuthKey> <BusinesUnit>sample string 8</BusinesUnit> <ContactNumber>sample string 5</ContactNumber> <CustomerType>Internal</CustomerType> <Description>sample string 6</Description> <EntitlementPINCode>sample string 4</EntitlementPINCode> <Id>cc4c507d-832b-441c-8f9b-66941286f7cd</Id> <Reason>Problem</Reason> <Severity>S1</Severity> <Source>CRM</Source> <Title>sample string 3</Title> <isConnectedToSupport>true</isConnectedToSupport> </IncidentCreateModel>
application/x-www-form-urlencoded
Sample:
Response Information
Resource Description
ApiResponse| Name | Description | Type | Additional information |
|---|---|---|---|
| Flag | boolean |
None. |
|
| Message | string |
None. |
Response Formats
application/json, text/json
Sample:
{
"Flag": true,
"Message": "sample string 2"
}
application/xml, text/xml
Sample:
<ApiResponse xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/SestekCrm.Entities"> <Flag>true</Flag> <Message>sample string 2</Message> </ApiResponse>